Customer-perceived service quality and technology-based self-service
Customer-perceived service quality and technology-based self-service
Sparad:
Fysisk beskrivning |
281 sivua : tab |
---|---|
Språk |
engelska |
Originalverkets språk |
engelska |
Förlag |
Lund :
Lund Business Press,
2001.
|
Lärdomsprov | Väitöskirja : Lunds universitet |
Serie | Lund studies in economics and management, 64. |
Klassifikation | |
Ämnen | |
Mer information | Johan Anselmsson |
ISBN |
91-974074-1-0 |
Standardnummer |
LUSADGSAEK-01-1069 |
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