Customer-perceived service quality and technology-based self-service
Customer-perceived service quality and technology-based self-service
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| Physical Description |
281 sivua : tab |
|---|---|
| Language |
English |
| Language of Original Work |
English |
| Published |
Lund :
Lund Business Press,
2001.
|
| Dissertation Note | Väitöskirja : Lunds universitet |
| Series | Lund studies in economics and management, 64. |
| Classification | |
| Subjects | |
| Additional Information | Johan Anselmsson |
| ISBN |
91-974074-1-0 |
| Standard number |
LUSADGSAEK-01-1069 |
| Get full text | |