Record Citations
APA CitationAnselmsson, J. (2001). Customer-perceived service quality and technology-based self-service. Lund Business Press.
Chicago Style CitationAnselmsson, Johan. Customer-perceived Service Quality and Technology-based Self-service. Lund: Lund Business Press, 2001.
MLA CitationAnselmsson, Johan. Customer-perceived Service Quality and Technology-based Self-service. Lund Business Press, 2001.
Harvard Style CitationAnselmsson, J. 2001. Customer-perceived service quality and technology-based self-service. Lund: Lund Business Press.
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