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APA-referens

Downe, L. (2020). Good services: How to design services that work. BIS Publishers.

Chicago-stil citat

Downe, Lou. Good Services: How to Design Services That Work. Amsterdam: BIS Publishers, 2020.

MLA-referens

Downe, Lou. Good Services: How to Design Services That Work. BIS Publishers, 2020.

Harvard-stil citat

Downe, L. 2020. Good services: How to design services that work. Amsterdam: BIS Publishers.

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