Hänvisningar gällande denna post
APA-referensVentola, E. (1986). The structure of social interaction: A systemic approach to the semiotics of service encounters. Pinter.
Chicago-stil citatVentola, Eija. The Structure of Social Interaction: A Systemic Approach to the Semiotics of Service Encounters. London: Pinter, 1986.
MLA-referensVentola, Eija. The Structure of Social Interaction: A Systemic Approach to the Semiotics of Service Encounters. Pinter, 1986.
Harvard-stil citatVentola, E. 1986. The structure of social interaction: A systemic approach to the semiotics of service encounters. London: Pinter.
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