TY  - GEN
TY  - GEN
T1  - How to deal with difficult people
T2  - Thorsons business series
A1  - Markham, Ursula, kirjoittaja
LA  - eng
PP  - London
PB  - Thorsons
YR  - 1993
UL  - https://kansalliskirjasto.finna.fi/kansalliskirjastofikka/Record/vaari.2680027
AB  - We all have to deal with difficult people at one time or another. This excellent practical guide will help you confront verbal bullies, cope with criticism, negotiate, learn to say no, motivate others and more. Whether addressing issues in your professional or personal life, this book will be your key to dealing with these situations effectively and efficiently--Publisher's description.
SN  - 0722527640 pehmeäkantinen
KW  - Interpersonal relations
KW  - Interpersonal conflict
KW  - Conflict management
KW  - Communication
KW  - Labor discipline
KW  - Employee Discipline
KW  - Interpersonal Relations
ER  -