TY - GEN TY - GEN T1 - The management of wicked problems in health and social care T2 - Routledge studies in health management A2 - Thomas, Will, toimittaja A2 - Hujala, Anneli, toimittaja A2 - Laulainen, Sanna, toimittaja A2 - McMurray, Robert, toimittaja LA - eng PP - New York, NY PB - Routledge YR - 2019 UL - https://kansalliskirjasto.finna.fi/Record/vaari.2006479 AB - At a time of growing pressure on health and social care services, this book draws together contributions which highlight contemporary challenges for their management. Providing a range of contributions that draw on a Critical Management Studies perspective the book raises macro-level concerns with theory, demographics and economics on the one hand, as well as micro-level challenges of leadership, voice and engagement on the other. Rather than being an attempt to define the 'wickedness' of problems in this field, this book provides new insights designed to be of interest and value to researchers, students and managers. Contributions from international researchers explore four main topics: - identifying contemporary challenges in health and social care; - managing, leading and following; - listening to silent voices in delivering change; and - new methodologies for understanding care challenges. The concerns discussed in this volume are 'wicked' in so far as they are persistent, pernicious and beyond the curative abilities of any single organisation or profession. Such problems require collaboration but also new approaches to listening to those who suffer their effects. This book demonstrates such listening through its engagement with policy makers, leaders, followers, professions, patients, forgotten groups and silenced voices. Moreover, it considers how future research might be transformed so as to shine a more inclusive light on 'wicked' problems and their amelioration. SN - 978-1-138-10362-7 sidottu KW - terveyspalvelut KW - sosiaalipalvelut KW - Health services administration. KW - Social work administration. KW - Critical theory. ER -