TY  - GEN
TY  - GEN
T1  - Service quality in academic libraries
T2  - Information management, policy, and services
A1  - Hernon, Peter
A2  - Altman, Ellen
LA  - eng
PP  - Norwood, N.J.
PB  - Ablex
YR  - 1996
UL  - https://kansalliskirjasto.finna.fi/Record/fikka.871217
SN  - 1-56750-209-1 sidottu
SN  - 1-56750-210-5 nidottu
KW  - Academic libraries : United States.
KW  - Libraries and scholars : United States.
KW  - Libraries and students : United States.
KW  - kirjastot
KW  - laatu
KW  - palvelut
KW  - Yhdysvallat
ER  -